Terms & Conditions

Welcome to Pasumai Basket. By accessing our website or placing an order with us, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Our Website

You agree to use the Pasumai Basket website only for lawful purposes. You must not use the website in any way that may damage, disrupt, or interfere with its operation.

2. Products & Information

We make every effort to ensure that product names, descriptions, images, prices, and availability are accurate. However, actual products may vary slightly in appearance, size, color, or packaging.

For fresh fruits and vegetables, natural variations in size, shape, color, and appearance are normal.

3. Product Availability

All products are subject to availability. If a selected product is unavailable after an order is placed, we may contact you regarding a replacement, modification, or refund.

4. Pricing

Prices displayed on our website are subject to change without prior notice. The applicable price will be the price shown at the time the order is confirmed.

We reserve the right to correct pricing errors or inaccuracies.

5. Orders

When you place an order, you agree to provide accurate and complete information, including your name, contact details, delivery address, and other required information.

An order is considered confirmed only after it has been accepted by Pasumai Basket.

We reserve the right to cancel or refuse an order in certain circumstances, including product unavailability or incorrect pricing.

6. Delivery

We aim to deliver your order within the estimated delivery time provided during checkout or order confirmation.

Delivery times may vary due to traffic, weather, operational issues, product availability, or circumstances beyond our control.

Customers are responsible for providing a correct and accessible delivery address and being available to receive the order.

7. Fresh Products

Our fruits, vegetables, greens, and other fresh products are carefully selected and packed. Since these are natural and perishable products, minor variations in appearance, size, and freshness may occur.

If you receive a damaged, spoiled, or incorrect product, please refer to our Returns & Refunds Policy.

8. Payments

You agree to provide valid payment information when placing an order. Orders may be processed only after successful payment confirmation, where applicable.

We are not responsible for delays or failures caused by third-party payment providers.

9. Returns & Refunds

Returns and refunds are subject to our Returns & Refunds Policy. Fresh and perishable products may have specific restrictions on returns.

10. Promotions & Offers

Promotional offers, discounts, coupons, and other campaigns may be subject to additional terms and conditions.

We reserve the right to modify, suspend, or withdraw any promotion without prior notice.

11. Intellectual Property

All content on the Pasumai Basket website, including logos, images, text, graphics, designs, and branding, belongs to Pasumai Basket or its respective content owners.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

12. Limitation of Liability

Pasumai Basket will make reasonable efforts to provide accurate information and reliable services. However, we are not liable for delays, interruptions, or losses caused by circumstances beyond our reasonable control.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page.

Your continued use of our website after changes are posted means you accept the updated terms.

14. Contact Us

If you have any questions about these Terms & Conditions, orders, products, or our services, please contact Pasumai Basket Customer Support.

Thank you for choosing Pasumai Basket — Freshly Cut, Right to Your Door.