Privacy Policy

Last Updated: October 2026

At Pasumai Basket, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

Name
Mobile number
Email address
Delivery address
Billing address
Location details required for delivery
Order and purchase information

Technical Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device information
Website usage information
Pages visited
Date and time of access

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Contact you regarding your orders
Confirm delivery details
Respond to your enquiries and requests
Provide customer support
Process payments where applicable
Send order-related notifications
Inform you about offers, products, and promotions, where permitted
Improve our website, products, and services
Prevent fraudulent or unauthorized activities
Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Pasumai Basket does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on our servers unless specifically required and legally permitted.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. WhatsApp and Communication

If you contact us or place an order through WhatsApp, we may collect and use the information you provide, including your name, mobile number, order details, and messages, to respond to your enquiry and process your order.

WhatsApp is operated by a third-party service provider and its use is also subject to WhatsApp’s applicable terms and privacy policies.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Maintain shopping cart information
Understand website usage
Improve website performance
Provide relevant content and functionality

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Sharing of Information

We may share necessary information with trusted third-party service providers when required to provide our services, including:

Delivery and logistics partners
Payment service providers
Website hosting and technology providers
Customer support providers
Marketing or communication service providers
Analytics and security providers

We only share information where reasonably necessary for providing our services, operating our website, complying with legal obligations, or protecting our rights.

We do not sell your personal information to third parties.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete orders and provide services
Maintain business and transaction records
Resolve disputes
Meet legal and regulatory requirements
Prevent fraud and misuse

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information where legally applicable
Withdraw consent for certain communications
Opt out of promotional communications
Raise concerns regarding the handling of your personal information

To make a privacy-related request, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

11. Children’s Privacy

Our website is intended for general users and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pasumai Basket

📞 Phone: 90435 52289
📧 Email: support@pasumaibasket.com
📍 Location: Chennai, Tamil Nadu, India
🌐 Website: pasumaibasket.in